Our Policies
Our Return Policy
Return Policy Returns / Exchange Policy
If you have received the correct order and are unsatisfied with the fit of them item, we’re happy to accommodate this request within 48 hours of receiving. Items must be unworn, unwashed, and undamaged. The customer is responsible for shipping the item back to our store, and the customer will incur the shipping cost. Once we receive the item, you will be refunded within 5 - 7 business days through the method of payment the item was originally purchased. We currently do not do exchanges. You will have to go through the return process and order a new product. To return an item, please email rejectpark@gmail.com and include:
- Your order number
- Name on the order
- Email the order was made with
- Your request
Damaged/Incorrect/Defective Items
If you have received a damaged, defective, or incorrect item please email rejectpark@gmail.com and include:
- Your order number
- Name on the order
- Email the order was made with
- Your request
- MUST INCLUDE A photograph demonstrating the quality of the print or the damaged area of the item
The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We will use this information to help you with your order, and eliminate errors in future printing. Our amazing Customer Service Team will be happy to assist you.
Cancel Order Policy
If you wish to cancel your order please email rejectpark@gmail.com and include:
- Your order number
- Name on the order
- Email the order was made with
- Your request
If you do not make a request to cancel within 24 hours your claim will be dismissed as we normally ship our items within 24 hours of receiving the purchase.
REFUND POLICY
Once your return is authorized and product is received, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Contact Us
You can reach us at rejectpark@gmail.com
We normally respond within 24 hours